How to Get Rid of the Blue Screen

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This wikiHow teaches you how to fix the Blue Screen of Death (BSoD, Black screen in Windows 11) on a Windows computer. The BSoD is typically a result of improperly installed software, hardware, or settings, meaning that it is ordinarily fixable. In some cases, though, the BSoD appears due to a corrupt operating system or hardware inside of the estimator, meaning that you'll either demand to reinstall your operating organisation or take your figurer into a tech department to accept it fixed.

1. 1

   Consider your recent actions on the computer. Did you install a piece of software, plug in a new slice of hardware, download custom drivers, or alter the settings? If so, the recent change you made is probably the reason for the Blue Screen of Expiry, and then repairing it volition depend on that change.

2. 2

   See if your estimator is unusually hot. If you've been running your reckoner on high-performance settings for several hours—especially if the computer doesn't have acceptable circulation or if you live in a particularly warm environment—the Blue Screen of Death can announced. If and then, turn off your computer the first risk that you get and leave it off for a few hours.

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3. 3

   Run the Blueish Screen troubleshooter. If this is the offset time you've encountered a Blue Screen of Death on your computer, you can run your PC's Blue Screen troubleshooter to try to diagnose the issue:

   • Open Start .
   • Click Settings .
   • Click Update & Security.
   • Click the Troubleshoot tab.
   • Click Bluish Screen.
   • Click Run the troubleshooter.
   • Review the resulting solutions and follow any on-screen instructions.

4. 4

   Remove any unnecessary hardware. Things like USB wink drives, Ethernet or HDMI cables, controllers, printer cables, SD cards, and then on can be removed from your reckoner without impacting the computer's performance. Furthermore, flaws in hardware items such equally these tin can trigger a Blue Screen of Death and continue to trigger information technology until they are removed.

   • You tin can typically keep your mouse and keyboard plugged into your reckoner, especially if they came with the figurer itself when it was make-new.

5. 5

   Wait for your computer to restart. Once the Blue Screen of Death appears, Windows will diagnose the problem, attempt to ready whatever the issue is, and then restart. If your computer restarts like usual and doesn't run into a Blue Screen fault again, you lot can make some changes correct from your desktop.

   • If the BSOD appears again while your computer is attempting to restart, cheque its error lawmaking. If the fault lawmaking is 0x000000EF, you lot should immediately skip ahead to the adjacent part. If not, endeavour rebooting in Condom Fashion.

6. 6

   Run a virus scan . While rare, sometimes viruses can trick your computer into thinking that it's malfunctioning, which tin in plow cause the BSOD crash.

   • If the virus scan comes up with any malicious software, remove information technology immediately.
   • If the virus scan sends software settings suggestions (east.g., bombardment life) to you during the browse, attempt implementing them. A flawed setting may cause the BSoD to announced.

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1. 1

   Understand what this mistake means. The "Critical Process Died" mistake refers to an case in which an important hardware component (e.g., your difficult drive) or a mandatory software attribute either didn't offset up correctly or stopped suddenly.

   • This error can be trivial, but if you come across it happen multiple times in a row or you lot're unable to commencement your computer without running into the BSoD, it indicates a more serious result.

2. 2

   Brand sure you lot've encountered the correct error. The "Critical Process Died" fault returns the code 0x000000EF. If you see a different lawmaking, skip to the next part.

3. iii

   Determine whether this is the showtime time you're encountering this error. If you received this error once and then were able to employ your computer normally, it may be that your computer had a small problem when loading drivers. If you've received this fault two or more than times in a relatively curt amount of time, however, you should proceed with attempting to fix the error.

   • If you're unable to use your computer without receiving this error, you demand to take your computer into a reputable repair service or shop—information technology may be that your difficult drive or processor is declining, in which instance there's zero yous tin do from your cease.

4. 4

   Open Outset . Click the Windows logo in the bottom-left corner of the screen. The First menu will pop upward.

5. v

   Open Command Prompt in administrator style. Type in control prompt to search for Command Prompt, and then right-click

   Command Prompt and click Run as administrator in the drop-down menu.

6. 6

   Click Aye when prompted. Doing so volition open up the Command Prompt window.

7. 7

   Enter the System File Checker command. Type in sfc /scannow and press ↵ Enter . Windows volition brainstorm scanning for issues.

8. 8

   Await for the browse to complete. Windows will attempt to gear up whatsoever issues information technology encounters. One time the browse is complete, you tin can keep.

9. 9

   Restart your computer. Click Start

   , click Ability

   , and click Restart in the pop-up bill of fare.

10. 10

    Effort running the Deployment Image Servicing and Management (DISM) service. If you notwithstanding receive the "Critical Process Died" mistake on occasion but can withal admission your reckoner, endeavour doing the following:

    • Re-open up Command Prompt in administrator mode.
    • Type in Dism /Online /Cleanup-Prototype /CheckHealth and press ↵ Enter .
    • Type in Dism /Online /Cleanup-Image /ScanHealth and press ↵ Enter .
    • Type in Dism /Online /Cleanup-Image /RestoreHealth and press ↵ Enter .
    • Wait for any processes to finish running, and so restart your computer.

11. 11

    Take your computer into a reputable repair shop. If the steps in this section haven't stock-still the mistake or yous're unable to access your computer without the BSOD actualization, you'll need to have your computer into a professional person repair service. Since the "Critical Procedure Died" mistake often refers to hardware, your difficult bulldoze, processor, or RAM may be corrupted and in need of recovery.

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1. 1

   Understand what this error means. This means that there was a problem reading or writing files in the calculator registry, and some applications may stop working properly.^[one]

2. 2

   Await for automatic repair to set your computer. If the registry error occurred while updating, your estimator may neglect to boot commonly. Let automated repair fix the broken registry keys and try once again.

3. iii

   Reinstall any programs that fail to get-go. This error is severe plenty to make your reckoner unresponsive when programs with missing registry keys are run. To do so, become to the app listing in Settings, and click on "Repair" after clicking on "Modify".

4. 4

   Repair Windows. In severe cases, Windows will not start. Use installation media to repair Windows. Plug in the Windows installation media, select your linguistic communication, then click on "Repair your figurer". For more data on creating installation media, encounter Reinstall Windows.

5. 5

   Reinstall Windows. This should be washed if all else fails. Apply a Windows installer or a network connection to restore mill settings. This will remove all of your data, including files, production keys, apps, and browsing history.

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1. i

   Await for the "Choose an option" screen to announced. If your figurer restarts, is unable to fix the problem, and so restarts twice more, you'll arrive at this screen.^[ii]

   • If you want to restart from the desktop instead, open Commencement , click Power , and hold downward ⇧ Shift while clicking Restart.
   • If you would rather merely restore a previous version of Windows, skip to the "Restoring a Previous Version of Windows" section.

2. 2

   Click Troubleshoot . It's a symbol of a screwdriver and a wrench on this page.

3. iii

   Click Advanced options . You'll find this on the "Troubleshoot" page.

4. four

   Click Startup Settings . It'southward a gear-shaped symbol on the right side of the folio.

5. 5

   Click Restart . You'll find it in the lower-correct side of the page.

6. half-dozen

   Press the four key to select Safety Mode. Do so on the blue "Startup Settings" page. This will cause your computer to reboot into Safe Way, which will load only the programs and hardware needed to make Windows run.

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1. 1

   Open Start . Click the Windows logo in the bottom-left corner of the screen.

2. 2

   Blazon disk cleanup into Start. Doing and then searches your computer for the Disk Cleanup utility.

3. 3

   Click Disk Cleanup . It'southward a wink bulldoze-shaped icon at the height of the Outset window.

4. 4

   Click Make clean up organisation files . Y'all'll find this in the lower-left side of the window.

5. 5

   Check every box in the window. This volition assist go rid of all temporary files stored by your computer'southward system, which may solve the BSOD.

6. half dozen

   Click OK . It's at the bottom of the window. Doing so will prompt Deejay Cleanup to delete the files.

   • The deletion process may have a few minutes, particularly if you've never deleted your computer's temporary files.

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1. one

   Open Start . Click the Windows logo in the bottom-left corner of the screen.

2. 2

   Open Settings . Click the gear-shaped icon in the bottom-left corner of the Start window.

3. 3

   Click Update & security. You lot'll detect this in the lower-left side of the Settings window.

4. 4

   Click the Windows Update tab. Information technology's in the top-left corner of the window.

5. 5

   Click Check for updates . This button is at the top of the page.

6. six

   Wait for the updates to install. In one case the updates stop installing, Windows volition most likely restart.

   • Windows may restart several times, and you may have to activate Safe Fashion again before proceeding.

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1. 1

   Open Start . Click the Windows logo in the lesser-left corner of the screen.

2. 2

   Open Settings . Click the gear-shaped icon in the bottom-left corner of the Start window.

3. 3

   Click Apps . It's on the Settings page.

4. 4

   Click the Apps & features tab. You'll find this in the upper-left side of the window.

5. v

   Find a recently installed app. Any app that you recently installed needs to be removed, since flawed or cleaved apps can easily crusade the BSOD to appear.

6. 6

   Click the app. Doing then will prompt a button to appear below the app.

7. 7

   Click Uninstall . It'south below the bottom-right corner of the app'due south window.

8. 8

   Click Uninstall when prompted. This is below the app. Doing so will remove the app from your computer, though you lot may need to follow a couple of on-screen prompts to finalize the removal.

   • Y'all'll echo this process for each recently installed app hither.

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1. ane

   Open First . Click the Windows logo in the lesser-left corner of the screen.

2. 2

   Blazon device manager into Starting time. This searches for the Device Manager program.

3. 3

   Click Device Managing director. Information technology'southward at the top of the Beginning window.

4. 4

   Double-click a category of hardware. This will expand the hardware'southward category and display whatsoever currently used items (e.g., flash drives, printers, etc.) that utilize that hardware function.

5. five

   Select an detail. Click on a slice of hardware that y'all recently installed in the menu below the hardware category.

   • For case, if you recently installed a wireless keyboard for a laptop, you would select the wireless keyboard'due south name subsequently double-clicking the Keyboards hardware category.

6. half-dozen

   Click the "Update" button. It resembles a blackness box with a green upwardly-facing arrow at the top of the window.

7. 7

   Click Search automatically for updated commuter software . It's the height option in the pop-up window. Doing so volition search for drivers and install them if necessary.

8. 8

   Click Close when prompted. Information technology's at the bottom of the window.

9. nine

   Remove the item. If there is no update available for the item, effort deleting it from Device Manager to see if that resolves the BSOD. To delete an item, click the particular to select it, then click the blood-red X icon at the top of the window.

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1. 1

   Restart your computer to the "Startup Options" screen. Click Start

   , click Power

   , and hold down ⇧ Shift while clicking Restart.

   • If you lot're already at this screen because your computer attempted and failed to restart several times, skip this footstep.

2. two

   Click Troubleshoot . It'south an image of a screwdriver and a wrench.

3. three

   Click Advanced options . Yous'll observe this on the "Troubleshoot" page.

4. iv

   Click System Restore . It's on the left side of the "Advanced Options" page.

5. 5

   Look for your computer to stop restarting. This may take several minutes.

   • Y'all may need to log into your computer earlier proceeding.

6. 6

   Click Next . It's at the bottom of the System Restore popular-up window.

7. 7

   Select a restore point. Click a restore point that's prepare before today (eastward.thou., before the Blueish Screen of Death incident) to select it.

   • System restore points are unremarkably created when you update or install a meaning piece of software or hardware.
   • If y'all've never backed upwardly your computer and y'all don't see a restore point here, effort resetting Windows instead.

8. viii

   Click Next .

9. 9

   Click Finish . It'southward at the bottom of the window. Doing then will prompt your computer to brainstorm restoring the selected backup.

10. ten

    Expect for your computer to finish restoring. One time information technology does, yous tin can resume using your computer as usual.

    • If the Blue Screen of Death reappears, you may need to restore an earlier backup.

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1. 1

   Open Start . Click the Windows logo in the bottom-left corner of the screen.

2. 2

   Open Settings . Click the gear-shaped icon in the bottom-left corner of the Start window.

3. iii

   Click Update & security. It'southward on the Settings page.

4. 4

   Click Recovery . This tab is in the left-hand column of options.

5. v

   Click Get started . It's below the "Reset this PC" heading at the top of the window.

6. 6

   Select a reset option. Click one of the post-obit options:

   • Keep my files - Keeps your files and folders when resetting your PC.
   • Remove everything - Completely clears your hard bulldoze. Brand sure that y'all have a backup of your documents and files stored elsewhere (e.g., an external hard drive) if you choose this pick.

7. 7

   Click Next . Information technology'south on a warning about not being able to get back to Windows 7.

   • If you chose Remove everything in the concluding window, you'll first click either Just remove my files or Remove files and clean the drive before this pace.

8. 8

   Click Reset . It's at the bottom of the window. Your computer will reset itself. This can take anywhere from a few minutes to a few hours.

9. ix

   Click Continue when prompted. This volition have you lot to the desktop, which should now be operation normally.

   • If yous're nevertheless running into the BSOD at this betoken, it's time to take your calculator into a professional repair service to have it checked.

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Add together New Question

• Question

  What are other causes of a blue screen of decease on Windows?

  

  If your organisation runs fine, then the culprit may be the arrangement registry. Just restore the system to its final good country.

• Question

  What is the blue screen of death?

  

  Information technology is when Windows itself crashes, ordinarily with a message like, 'Windows has been shut downward to prevent damage to your computer.'

• Question

  What if I go into safe mode and my computer still crashes?

  

  If your computer is crashing in safe fashion, you lot probably demand to reinstall Windows.

• Question

  How do I get back to the black screen with the start-upwardly options?

  

  Press F8 on Windows before starting. The Windows icon shows up in Windows viii and x, so you lot concur Shift and press Restart.

• Question

  I cannot become anything to come up upwardly, only the blank screen. Please suggest?

  

  Check for any beep that sounds during the bootup -- if aye, then notice the frequency and duration of the beeps. Do an online search with respect to your motherboard'southward manufacturer. If there is no sound/beep there, and the CPU and the SMPS fans are working fine, then reinstall your RAM.

• Question

  What do I do if a bluish screen shows upward, but the offset-up push button does not bear witness upwardly?

  

  Start in condom fashion and gyre back the previous change, or simply put in the Os disk and choose repair options.

• Question

  What do I practice if my tablet won't power on anymore?

  

  Check your battery, and then your charging ports and power connecters. If all else fails, take information technology to a professional person.

• Question

  How do I set a stuck shutdown procedure on my figurer?

  

  Press and agree the power button until the reckoner powers off (max time will take 20 secs).

• Question

  What should I do if I get a message saying IQRL_NOT_LESS_OR _EQUAIL and SYSTEM_PTE_MISUSE?

  

  This is caused by an inaccessible boot device fault and could indicate that your difficult drive is bad (or going bad). Try reinstalling Windows from the original media; if information technology finds your previous Windows installation, information technology volition place your user files in C:\WINDOWS.Former. If it won't reinstall due to errors, information technology's nearly likely fourth dimension to replace your difficult drive.

• Question

  I am using Windows 10 Pro and am getting a blue screen with a code 0x00002e3. I tin can not get into condom mode or repair mode. How do I fix this?

  

  This is caused past an inaccessible boot device error, and could point that your hard drive is bad (or going bad). Attempt reinstalling Windows from the original media; if it finds your previous Windows installation, it volition place your user files in C:\WINDOWS.OLD. If it won't reinstall due to errors, it's most likely time to supervene upon your hard drive.

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• The Bluish Screen of Death isn't as much of a capital punishment every bit it used to be; more oftentimes than not, it's simply because your figurer was on for too long or can't support a software update.

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• Some computers are too one-time to exist upgraded (i.east. upgrading a 2008 estimator to Windows 10). Updating such a figurer can cause it to crash into the BSoD.

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